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Questions about this or any other IT matter should be directed to
the IT HelpDesk.
Avoiding and Removing Nasties
Morehouse-managed Windows computers are close to free from spyware and
viruses because of the scanning software IT runs on them. What should
the user of an unmanaged (personal) Windows computer to do keep safe,
though, aside from replacing it with a Macintosh? I'm glad you asked...
- Stay current with Microsoft Update (successor to Windows
Update). Do Start -> Windows Update; it's way up high in that menu.
If that fails, use Internet Explorer (and see below) to go here.
- Keep your anti-virus software up to date using whatever procedures
it comes with. Updates often are published daily, so update a lot.
If you must go without anti-virus software for a while, run Trend's Housecall over the web.
AVG is free, though, as is
ClamWin.
- Never open an email attachment unless it's from someone you trust
AND you're expecting an attachment from them. All attachments should
be sent separately from the email saying the attachment is coming.
For instance, I might email you now to expect an attachment from me in
my next email, then send the attachment later with a short note saying
it's what I said I'd send.
- Avoid Microsoft Outlook: it has so many nasty security holes
in it and goes to such great lengths to open and interpret your data
for you that it's almost impossible to run it in such a way that
it will not infect you with the next virus that comes out. Use Eudora and turn off that wretched
Preview Pane, or use Thunderbird.
- Avoid Microsoft Internet Explorer: same rationale as Outlook.
Use Mozilla Firefox or Opera for as much of your web browsing
as possible.
- If your Windows box has the option of running personal
firewall software, do it. Windows XP comes with this (it's in the
network options somewhere). Other Windowses can use the free ZoneAlarm or similar.
- Run a spy-ware removal tool, such as AdAware from
Lavasoft or
Spybot Search and Destroy.
Better yet, run both. BUT many pieces of software that claim to remove
spyware actually cause it, so be wary: download such things only from
something reputable like NoScript extension.
- Use McAfee Stinger
from Network Associates to clean infections you may get or suspect.
It's free, updated frequently to handle recent viruses and worms, and
available through nai.com.
Please note that this software does not prevent the computer from getting
viruses, it merely cleans up some of them once the computer is infected.
- Never ever ever set up a network share from your system, be it
a shared printer or a shared drive, without first having the daylights
scared out of you by an Internet security person. That person will
tell you that this is like leaving the door open after moving a priceless
mansion full of family antiques into the worst neighborhood in the
country.
It's possible to get by without doing all of this, but it requires
more attention to computing detail than most computer users are willing
to give.
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